BGE HOME Service Experience


Our goal is to make you more comfortable in your home. When you have an electrical issue and you need service, call the professionals at BGE HOME. Electrical malfunctions can occur at the most inconvenient times, so rely on our certified, skilled electricians to make the repair quickly and correctly, the first time.

On Time. In Uniform. There When You Need Us.

At BGE HOME, our customers trust our courteous and knowledgeable technicians, electricians and plumbers to get the job done right, the first time. Every BGE HOME technician, electrician and plumber is licensed in their trade and adheres to a stringent in-house certification program that guarantees their knowledge, affirms their commitment to the customer, and ensures excellence in completing every repair with the highest level of quality.

BGE HOME Service Advantage:

  • 24 hour, 7 Day Emergency Service Available
  • Fast, Reliable Repairs
  • Hundreds of Professional, Certified Technicians, Electricians and Plumbers
  • Service on All Major Brands, Regardless of Place of Purchase
  • 100% Customer Satisfaction Guarantee

Our commitment to you is complete satisfaction through incomparable personal service - before, during and long after the repair. Call us at 1-888-BGE-HOME (888-243-4663) or submit the Schedule A Repair form.

Your Service Day

Whether your ceiling fan stops working, an electrical breaker keeps tripping or a pesky outlet just doesnt seem to provide sufficient power, our priority is getting your electrical problem repaired quickly and efficiently. Below are a couple ways you can prepare for your service call.

  • Remove any obstructions around the home appliances or equipment
  • Ensure the appropriate areas of your home are accessible

Your satisfaction is our top priority, so our electrician will keep you informed and ensure we are meeting your expectations. Below is an overview of what you can expect with a
BGE HOME repair:

  • Well Call You: On the day of your service, our electrician will call you approximately 30 60 minutes prior to arrival.
  • Pre-Service Review: Prior to diagnosing the problem, our professional will discuss the issue and answer any questions to ensure we are meeting all of your expectations.
  • Service Preparation: The electrician will prepare the work area to ensure a clean and safe service call, by laying drop cloths and moving any potential safety obstacles.
  • Issue Diagnosis: The service specialist will diagnose the issue and devise a resolution for the electrical issue.
  • Review Diagnosis: When the electrician has successfully identified the issue, he/she will notify you of the required resolution and any associated repair costs.
  • Repair the Issue: With your consent, the electrician will complete the repair and perform system tests to confirm optimal operation.
  • Service Call Completion: Once the repair has been completed, the electrician will clean up the work area, answer any questions and review any paperwork.
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