BGE HOME Service Experience


Our goal is to make you more comfortable in your home. When your emergency generator stops working and you need service, call the professionals at BGE HOME. Generator breakdowns can occur at the most inconvenient times, so rely on our certified, skilled technicians to make the repair quickly and correctly the first time.

On Time. In Uniform. There When You Need Us.

At BGE HOME, our customers trust our courteous and knowledgeable technicians to repair the most sophisticated backup power generation system breakdowns. Every BGE HOME technician is licensed in their trade and adheres to a stringent in-house certification program that guarantees their knowledge, affirms their commitment to the customer, and ensures excellence in completing every repair with the highest level of quality.

    BGE HOME Service Advantage:

  • Emergency Service Available
  • Fast, Reliable Repairs
  • Hundreds of Professional, Certified Technicians, Electricians and Plumbers
  • Service on All Major Brands, Regardless of Place of Purchase
  • 100% Customer Satisfaction Guarantee

Our commitment to you is complete satisfaction through incomparable personal service - before, during and long after the repair. Call us at 1-888-BGE-HOME or submit the form to schedule your generator service call.

Your Service Day

Whether your backup power generator fails on a stormy summer night or an icy winter day, our priority is getting your equipment breakdown repaired quickly and efficiently so you are prepared for the next power outage. Below are a couple ways you can prepare for your service call.

  • Remove any obstructions around the generator
  • Ensure your homes electrical panel box is accessible.

Your satisfaction is our top priority, so our technician will keep you informed and ensure we are meeting your expectations. Below is an overview of what you can expect with a
BGE HOME generator repair:

  • Well Call You: On the day of your service, our generator service technician will call you approximately 30 60 minutes prior to arrival. image
  • Pre-Service Review: Prior to diagnosing the equipment, our technician will discuss the issue and answer any questions to ensure we are meeting all of your expectations.
  • Service Preparation: The technician will prepare the work area to ensure a clean and safe service call.
  • Issue Diagnosis: The service technician will diagnose the issue and devise a resolution for the equipment breakdown.
  • Review Diagnosis: When the technician has successfully identified the issue, he/she will notify you of the required resolution and any associated repair costs.
  • Repair the Issue: With your consent, the technician will complete the repair and perform system tests to confirm optimal operation.
  • Service Call Completion: Once the repair has been completed, the technician will clean up the work area, answer any questions and review any paperwork.
Schedule A Repair
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