Appliance breakdowns can occur at the most inconvenient times. Even the best appliances need occasional service, so being prepared is essential, especially for everyday equipment like your heating system, water heater and dishwasher. A typical repair for an appliance is around $168, but one breakdown will cover the cost of the service plan. Our annual product protection plans cover the repair cost for you and are available regardless of where the appliance was purchased.
Our Appliance Service Plans provide peace-of-mind repair protection on all major appliance brands. Regardless of the where the appliance was purchased, BGE HOME can repair it. Our commitment to you is complete satisfaction through incomparable personal service – before, during and long after the repair.
It doesn’t matter what brand of equipment you own. Coverage with our Appliance Service Plans means you pay nothing for labor or covered parts. Even if your equipment is old, BGE HOME has you covered. Protect yourself with a Service Plan from BGE HOME for reliable, economical repair coverage that helps keep your equipment in peak condition for a longer service life. With an appliance protection plan from BGE HOME, contact us for fast, reliable service. You can have peace-of-mind knowing that a highly trained, professional technician is just a phone call away anytime day or night to make the repair. Expect worry-free service from BGE HOME, plus emergency service 24 hours a day, 7 days a week
We’re setting new standards in home service with our team of professional and certified technicians who are trained to deliver expert care.
Benefits of a Service Plan
As a BGE HOME Service Plan customer, you will enjoy protection from costly, untimely breakdowns of the equipment and appliances in your home. When a breakdown occurs, you will receive prompt, professional service from our team of trained and certified technicians, electricians, and plumbers.
Even the best home equipment needs occasional service. Protect yourself with an appliance protection plan from BGE HOME for reliable, economical repair coverage that helps keep your equipment in peak condition for a longer service life. A BGE HOME service plan provides repair protection with these benefits for you:
- No charge for labor
- No charge for covered parts
- Unlimited service calls
- Fast, reliable service
- Professional, certified service technicians
Complete service plan benefits are detailed in the terms and conditions.
Our Product Protection Plans Cover the Following Parts
Central Air Conditioning and Heat Pump (Outdoor Unit)
- Fan assembly
- Defrost control and timers (Heat Pump only)
- Capacitor
- Relays (Central Air Conditioner only)
- Controls
- Transformer
- Thermal fuses (Heat Pump only)
- Metering devices**
- Reversing valves** (Heat Pump only)
- Compressor**
- Indoor and outdoor coils**
- Crankcase heater (external only)
- Valves (Central Air Conditioner only)
- Accumulator, filter dryers and connecting refrigerant lines**
- Fan control
- Refrigerant handling
- Thermostat and exposed wiring*
* Coverage excludes digital thermostat unless installed by BGE HOME.** Covered only under manufacturer’s warranty.
Gas Heat System (Forced Warm Air, Hot Water and Steam)
- Draft hood
- Fan and limit control
- Electronic ignition and circuit boards
- Transformer
- Built-in draft inducer motor
- Gas controls, regulator, gas valves, pilot (up to two) and orifices
- Fan relay and internal wiring
- Belts and pulleys
- Fans, including bearings, housing, blades, motor, and capacitor
- Main burner
- Door switch
- Thermostat and exposed wiring*
- Condensate pump
- Gauge (hot water and steam)
- Built-in relief valve (hot water only)
- Aquastat and internal wiring (hot water and steam)
- Circulator motor, coupling and circulator pump (up to four zones, hot water boiler)
- Drain cock
- Glass gauge, including tricock (steam boiler)
- Low water cut-off and automatic water feed (steam boiler)
- Steam pressure control and internal wiring
(Water leaks at the circulator flanges or piping are not covered. Oil fired furnaces are not covered.)
Whole House Air Cleaner and Humidifier
Water Heater (Electric or Gas)
- T&P relief valve
- Water valve (if present)
- Anode
- Draft hood (gas only)
- Dip tube
- Drain cock
- Temperature control and thermostats (electric only)
- External and immersion heating coils (electric only)
- Flue baffle (gas only)
- Thermostat (gas only)
- Gas valve regulator (gas only)
- Burner pilot (gas only)
- ECO safety control (gas only)
- 125 lb. valve
(Water heater tank failure is not covered. Covers up to 80 gallon water heater. Oil-fired water heaters are not covered.)
Heat Pump Water Heater
- Washable air in-take filter
- Evaporator coil
- Compressor
- Water outlet to the water-cooled condenser
- Water-cooled condenser
- Circulator pump
- Controls compartment (includes control board, transformer, control relays, capacitor, and control key pad)
- Drain line connection
- Upper and lower electric heating element
Tankless Water Heater
- Flame rod/electrodes
- Igniter
- Water flow solenoid
- Transformer
- Outlet thermistor
- PC board
- Blower motor
- Inlet thermistor
- Gas valve assembly(Excludes heat exchanger and heat exchanger thermistor.)
Washer
- Door latch
- Power cord
- All operating controls, knobs and switches
- Timer/bleach dispenser
- Door springs
- Valves (mix and suds saver)
- Tub
- Agitator
- Washer basket
- Internal wiring
- Pump, motor, clutch, brake, transmission, belts, pulleys and solenoids
Dryer (Electric or Gas)
- Gas burner, valves and control (gas only)
- Timer, controls, and knobs
- Motor, belts and pulleys
- Drum
- Thermostats and limit controls
- Door hinges and springs
- Seals, gaskets, bearings, glides and rollers
- Power cord and internal wiring
- Heating element (electric only)
Range (Electric or Natural Gas)
- Range (Electric or Natural Gas)
- Automatic cooking control, timer and clock, convenience outlets
- Ceramic top (electric only)
- Surface elements (electric only)
- Controls and knobs (electric only)
- Oven heat control
- Oven and broiler elements (electric only)
- Door hinges, springs, catches and gaskets
- Power cord and internal wiring
- Self-cleaning components
- Pressure regulator (gas only)
- Surface burners, pilot and gas manifold (gas only)
- Burner cocks and knobs (gas only)
- Oven and broiler burners and related controls (gas only)
Refrigerator
- Ice maker, related controls and knobs
- Door hinges, springs, gaskets and latch
- Defrost control
- Door handle
- Shelves
- Cold control
- Defrost heater, termination thermostat
- Door switches
- Evaporator and condenser
- Meat/vegetable compartments
- Condenser and evaporator fans
- Compressor and related controls
- Power cord and internal wiring
- Sealed system
Dishwasher
- Power cord and internal wiring
- Timer
- Selector controls and knobs
- Dish racks
- Door seals
- Spray arm
- Heater element
- Thermostat unit
- Pump assembly and fill valve
- Motor, pump and fan
- Soap dispenser
